# Digital tools for restaurants.

Canonical: https://guestgravity.com/en/industries/restaurants/

Restaurant digitalisation starts with tasks that actually happen during service: guests read the menu, prices change, regulars collect visits and new diners read reviews. GuestGravity connects digital menus, NFC cards and Wallet loyalty programmes. Choose modules around your restaurant’s workflow rather than building a new process around each individual tool.

## Before the visit: show your offer

Link to your current menu from your website and maintained business profiles. Check opening hours and contact details across the places people find you. A guest should be able to tell whether your restaurant fits their plans before calling or visiting.

## During service: keep access simple

Place QR or NFC access where guests need the menu. Agree who updates prices and who can award loyalty stamps. A digital menu does not remove work if nobody is responsible for keeping it current.

In the configured table-service workflow, guests send their selection from the menu. Staff receive the associated request and can confirm it at the table. GuestGravity connects menu, table identity and service.

- Test the table menu on two different phones.
- Follow one price change through to the guest view.
- Practise an eligible loyalty visit and reward redemption with staff.

## After the visit: make return visits possible

Explain your loyalty programme in one simple sentence and offer a review link after a real experience. Keep a reward for an eligible purchase separate from a request for a review. A reward must not depend on leaving a Google review.

## What should a small restaurant digitise first?

Start with the most frequent problem. If prices are often outdated, a maintained digital menu is a practical starting point; if customers cannot find basic information, start with your website and business profile.

## Can a café use a digital loyalty card?

Yes. A repeat, clearly defined purchase can suit a stamp programme. Calculate the reward using your own costs and explain the participation rules.

## Are table reservations automatically confirmed?

A reservation request and a confirmed booking are different states. In the GuestGravity reservation workflow, staff review requests and confirm or respond to them. Availability depends on your selected module.

## Do I have to buy menus and loyalty together?

Choose the appropriate scope from currently published offers. Check included modules and staff access rather than assuming a general product description describes your subscription.

## Sources

- [Google Maps: Review policy](https://support.google.com/contributionpolicy/answer/7400114)

## GuestGravity

Discuss restaurants & cafés with GuestGravity

[Discuss restaurants & cafés with GuestGravity](https://guestgravity.com/en/#contact)

## Related topics

- [Table ordering](https://guestgravity.com/en/solutions/table-ordering/)
- [Reservations](https://guestgravity.com/en/solutions/reservations/)
- [Digital restaurant menus](https://guestgravity.com/en/solutions/digital-menu/)