Separate a request from a confirmation
Guests submit their preferred visit through the configured entry point. The request is visible before staff confirm it, allowing your business to check capacity and special requirements.
Keep your team organised
Use clear statuses and responsibility when handling requests. Confirmation or an alternative gives guests a useful answer. The configured notification and email workflow supports that communication.
Put the entry point near the decision
Connect reservations to your website, NFC landing page and menu. Before launch, agree opening hours, capacity and the rules staff use to accept or respond.
Common questions
Is every request confirmed immediately?
No. Your team reviews and confirms requests through the intended workflow.
Can the guest receive a response?
The configured reservation flow supports email responses. Check delivery during setup.
Is this salon appointment software?
This feature describes restaurant table reservations. Other appointment workflows need to be discussed separately.
How do I get started?
GuestGravity helps configure the reservation entry point, rules and staff process for your restaurant.
